Turn on hyperdrive for your agency.

The AI service desk for independent insurance agencies. It reads every request and writes every document: certificates, endorsements, renewal proposals and client letters.

HyperflowService deskDemo with sample data
Inbox
Connected
  • Agency inbox
  • AMS
  • Carrier portals
  • Licensed reviewer
Hyperflow is working0:00
    OutputPreview
    Names, policies and timings are sample data for illustration. Talk to the founder
    Company
    Hyperflow LLC
    What we do
    AI-run service operations for independent P&C agencies
    Based in
    Durham, North Carolina

    Built for agencies running on

    • Applied Epic
    • AMS360
    • HawkSoft
    • EZLynx
    • QQCatalyst
    • Momentum AMP

    The problem

    Every sale comes with a year of paperwork.

    Every change, certificate and renewal is done by hand, and it caps how many clients an agency can carry.

    One certificate request, done by hand

    Eight steps, repeated for every request
    1. 1Read the emailWork out who needs what, and by when.
    2. 2Open the AMSFind the insured and the right policy.
    3. 3Check the holderConfirm name, address and contract terms.
    4. 4Check endorsementsIs additional insured actually on the policy?
    5. 5Fill the ACORD 25Retype limits, dates and policy numbers.
    6. 6Review for errorsA wrong limit is an E&O exposure.
    7. 7Send itEmail the PDF to the client and holder.
    8. 8Log the activityAttach and note it in the AMS.

    Vendors estimate a manual certificate takes about 18 to 22 minutes. Source

    The market

    A services market, still run by hand.

    8%

    of independent agencies say AI is built into their daily work. The other 92% are not there yet.

    Big "I" ACT, Tech Trends Report, 2026. Source · Agency count: Big "I" Agency Universe Study, 2026. Source

    $140–200B

    Yearly spend on insurance brokerage services, the largest category in Sequoia's services thesis.

    Sequoia Capital, Services: The New Software, 2026. Source

    6 to 1

    Services spend for every dollar of software.

    Sequoia Capital, 2026. Source

    The model

    We sell finished work, not another tool to learn.

    Agencies already pay staff and offshore teams for this work. Hyperflow replaces that line item, priced per completed task.

    Agency software
    Offshore back office
    Hyperflow
    The agency buys
    Seats and licenses
    Hours of labor
    Completed tasks
    Who does the work
    The agency's own staff
    A remote team
    Hyperflow, with licensed review
    Turnaround
    When staff get to it
    Queues across time zones
    Minutes, around the clock
    How it scales
    Hire more people
    Hire more people
    Every task improves the next

    The path

    Win the certificate. Then run the whole desk.

    1. Now

      Certificates and endorsements

      The highest-volume, most rule-based requests every agency gets.

    2. Next

      Renewals and policy checks

      Gathering exposures, comparing quotes and following up on time.

    3. Then

      Carrier submissions

      Preparing and marketing new business across carriers.

    4. Long term

      The operating layer

      The AI-native back office for independent insurance distribution.

    The team

    A founder who has done the job.

    Cole Bonawitz speaking at an event

    Cole Bonawitz

    Founder and CEO, Hyperflow LLC

    • Worked an independent insurance agency's service desk before building software for one.
    • Builds AI systems for independent agencies in North Carolina's Triangle.
    • Former GTM engineer at Swoop Tutors, where he built an outbound system that sequenced more than 5,000 prospects.
    • Computer science at Duke University, with minors in statistics and philosophy. First of 100+ teams at HackDuke.

    colebonawitz.com

    Building the service layer for independent insurance.

    We would love to show investors the product running on a real agency's requests.

    Email the founder Watch the demo again